Principal Product Manager - Tech , International Grocery CX
Amazon
Seattle, WA, US
On-site
Translate local customer insights into global action
Operationalize core grocery cx features internationally
Ensure international by design feature parity
This role is responsible for translating deep local customer insights into actionable inputs that shape worldwide customer experience priorities
Job Summary
This role is responsible for translating deep local customer insights into actionable inputs that shape worldwide customer experience priorities.
The successful candidate will own the operationalization of proven grocery CX features from around the world to ensure international customers receive the same or better experience.
The team aspires to be the world's best online grocer by inventing how customers find and buy groceries across mobile, desktop, and voice platforms.
Matching Summary
This role is responsible for translating deep local customer insights into actionable inputs that shape worldwide customer experience priorities.
Skills & Requirements
Must-have
Translate local customer insights into global action
Operationalize core grocery CX features internationally
Ensure international by design feature parity
Nice-to-have
Deep data mining capabilities for customer needs
Experience with cross-functional technical leadership
Ability to challenge and escalate for global parity