Client Service Coodinator

Banfield Pet Hospitals

Jacksonville, FL, US
$15.00 - $18.69 hourly; not specified; comprehensi...
On-site
Client service skills
Communication skills
Organizational ability
The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing team productivity and ensuring efficient, welcoming client care

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing team productivity and ensuring efficient, welcoming client care.
  • Essential responsibilities include actively recruiting new clients, educating them about services and wellness plans, managing documentation, and handling financial transactions.
  • The role requires strong client service, communication, organizational, and problem-solving skills, with a positive attitude and ability to work in a moderately high-noise environment around pets.

Matching Summary

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing team productivity and ensuring efficient, welcoming client care.

Salary

$15.00 - $18.69 Hourly; Not specified; Comprehensive Medical, Dental, and Vision Insurance, Generous Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Top-Tier Mental Health and Wellbeing Resources, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance, Back-Up Child and Elder Care & Family Support Resources, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts

Skills & Requirements

Must-have

  • Client service skills
  • Communication skills
  • Organizational ability
  • Problem solving skills
  • Ability to multi-task

Nice-to-have

  • Live and exemplify the Five Principles of Mars, Inc.
  • Promote hospital services
  • Educate clients about wellness plans
  • Maintain accurate financial balances

Key Requirements

  • One year related experience required
  • Customer service preferred
  • High School Diploma or equivalent preferred
  • At least 18 years old

Work Rights

Not specified

Tailored Resume

Cover Letter