Engineer Ii - Noc And Service Ops

Aristocrat

3+ years technical support experience
Windows and linux environment knowledge
Grafana and datadog monitoring tools
This role involves coordinating the Online Gaming platform to ensure flawless performance and availability on a 24x7 basis

Job Summary

  • This role involves coordinating the Online Gaming platform to ensure flawless performance and availability on a 24x7 basis.
  • Candidates must provide second-level troubleshooting support while liaising with service providers and third parties to meet strict SLAs.
  • Aristocrat offers a robust benefits package and global career opportunities within a diverse business united by shared values.

Matching Summary

This role involves coordinating the Online Gaming platform to ensure flawless performance and availability on a 24x7 basis.

Skills & Requirements

Must-have

  • 3+ years technical support experience
  • Windows and Linux environment knowledge
  • Grafana and Datadog monitoring tools
  • Docker Kubernetes cloud platforms
  • GitHub GitLab CI/CD pipelines
  • MSSQL MongoDB database knowledge
  • Ansible Ansible Tower configuration

Nice-to-have

  • ITIL v4 guidelines familiarity
  • Proactive live infrastructure support
  • Creative concept exploration
  • Continuous process improvement mindset

Key Requirements

  • 3+ years in technical support or operational role
  • Authorization to work without visa sponsorship

Work Rights

Must be authorized to work without current or future visa sponsorship

Tailored Resume

Cover Letter