Concierge De Nuit (cdd 6 Mois)

Four Seasons Hotels Ltd

Geneva, , Switzerland
Coordinate operational service requests
Manage concierge cash register
Supervise client arrivals and departures
The role ensures precise handover of daily instructions and coordinates all operational service requests during the night shift to provide exceptional guest satisfaction

Job Summary

  • The role ensures precise handover of daily instructions and coordinates all operational service requests during the night shift to provide exceptional guest satisfaction.
  • The Concierge de Nuit represents the General Management to clients and employees, ensuring a warm welcome and smooth stay experience in a luxury hotel environment.
  • The position requires close collaboration with various hotel departments, maintaining high standards of professionalism, and adapting to high activity and specific client relations management.

Matching Summary

The role ensures precise handover of daily instructions and coordinates all operational service requests during the night shift to provide exceptional guest satisfaction.

Skills & Requirements

Must-have

  • Coordinate operational service requests
  • Manage concierge cash register
  • Supervise client arrivals and departures
  • Use PMS Opera and related software
  • Maintain concierge and storage cleanliness
  • Handle client messages and correspondence
  • Provide accurate client information

Nice-to-have

  • Excellent physical condition
  • Polite and clear communication
  • Flexible and dedicated service attitude
  • Knowledge of Geneva and surroundings
  • Multilingual communication skills
  • Team collaboration with porters and bellhops
  • Ability to manage emergency and security issues

Key Requirements

  • Fluent in French and English
  • Knowledge of an additional foreign language
  • Good knowledge of Geneva area
  • Swiss nationality or Swiss residency authorization or EU citizenship
  • Proficient with PMS Opera and hotel software
  • Experience in luxury hotel concierge services

Work Rights

Swiss nationality, Swiss residency authorization or EU citizen required

Tailored Resume

Cover Letter