Policy Enforcement Manager, Content Compliance

Etsy

Brooklyn, New York, United States
Base: $91,000.00 - $119,000.00; bonus/equity: annu...
Fully remote
5+ years trust & safety experience
Policy enforcement and adjudication
Cross-functional collaboration skills
This role involves investigating and adjudicating complex policy violations to protect buyers, sellers, and partners on the Etsy marketplace

Job Summary

  • This role involves investigating and adjudicating complex policy violations to protect buyers, sellers, and partners on the Etsy marketplace.
  • The position requires leading investigations, managing escalations, and collaborating with Legal, Product, and Engineering teams to shape solutions for emerging risks.
  • Candidates will receive a competitive salary between $91,000 and $119,000, plus equity, an annual performance bonus, and comprehensive benefits.

Matching Summary

This role involves investigating and adjudicating complex policy violations to protect buyers, sellers, and partners on the Etsy marketplace.

Salary

Base: $91,000.00 - $119,000.00; Bonus/Equity: Annual performance bonus and equity package eligible; Benefits: Competitive benefits supporting family included

Skills & Requirements

Must-have

  • 5+ years Trust & Safety experience
  • Policy enforcement and adjudication
  • Cross-functional collaboration skills
  • Crisis response and high-stakes management
  • Data-informed analysis capabilities

Nice-to-have

  • SQL or data querying proficiency
  • Trust & Safety tooling experience
  • Legal or regulatory framework knowledge
  • Remote collaboration across geographies
  • Mentoring and team development skills

Key Requirements

  • 5+ years in Trust & Safety or compliance
  • Experience managing cross-functional projects
  • Ability to handle crisis situations

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter