Ecommerce Technical Support Specialist

Vwofdtla

Base: $17.48 usd - $21.85 usd ph; bonus/equity: el...
User acceptance testing
Develop test scripts
Execute test cycles
This position leads User Acceptance Testing activities by developing test scripts, executing test cycles, and communicating results on behalf of the organization

Job Summary

  • This position leads User Acceptance Testing activities by developing test scripts, executing test cycles, and communicating results on behalf of the organization.
  • The position also monitors and resolves ecommerce failed orders across multiple systems and proactively reports system anomalies as they arise.
  • VF Corporation offers a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees.

Matching Summary

This position leads User Acceptance Testing activities by developing test scripts, executing test cycles, and communicating results on behalf of the organization.

Salary

Base: $17.48 USD - $21.85 USD per hour; Bonus/Equity: Eligible for additional compensation awards; Benefits: Detailed information provided during hiring process

Skills & Requirements

Must-have

  • User Acceptance Testing
  • Develop test scripts
  • Execute test cycles
  • Monitor failed orders
  • Troubleshoot production issues
  • SAP order management
  • System performance anomalies

Nice-to-have

  • Culture of belonging
  • Respect, connection, openness, authenticity
  • Optimize consumer experience
  • Diverse, inclusive workforce

Key Requirements

  • 3+ years of experience
  • High school diploma or equivalent
  • Associate degree preferred
  • In-depth knowledge of Ecommerce Customer Service systems
  • Strong analytical and problem-solving skills
  • Manage multiple projects
  • Highly organized

Work Rights

Not specified

Tailored Resume

Cover Letter