Seasonal Support

Togetherwork

Remote
Fully remote
Respond to client questions via phone, chat, email
Troubleshoot software issues
Document frequently asked questions
Togetherwork is seeking a part-time Seasonal Support Representative for their Studio Pro division, which provides SaaS solutions for dance studios. The role involves delivering customer support through various channels and requires strong analytical and communication skills

Job Summary

  • This is a part-time seasonal position running from May-September 2026, offering remote work.
  • You will be responsible for responding to client questions and issues, working with development and QA teams, and documenting knowledge-based content.
  • The company offers a comprehensive employee benefits program including medical, dental, vision insurance, 401(k) with company match, and paid personal/vacation time.

Matching Summary

Match Score: 85

Togetherwork is seeking a part-time Seasonal Support Representative for their Studio Pro division, which provides SaaS solutions for dance studios. The role involves delivering customer support through various channels and requires strong analytical and communication skills.

Skills & Requirements

Must-have

  • Respond to client questions via phone, chat, email
  • Troubleshoot software issues
  • Document frequently asked questions
  • Strong customer service skills
  • Analytical skills
  • Communicate complex solutions

Nice-to-have

  • Experience with SaaS
  • Knowledge of dance industry
  • Flexible work schedule
  • Success-driven team player

Key Requirements

  • Previous experience with SaaS or payments industry preferred
  • Proficient in Microsoft Office Suite
  • Excellent communication and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter