The position of Post-Sales Services Coordinator at GM in Peru involves providing technical support, managing aftersales programs, and coordinating with various teams to address product quality concerns. The ideal candidate should have a degree in a relevant engineering field and experience in the automotive industry, along with strong communication and analytical skills
Job Summary
Provide technical support for customer requests across Peru and analyze, update, and monitor quality issues related to the Buses & Trucks portfolio.
Plan and execute aftersales programs including Maintenance Cadence Plans, Kaizen, Ecodrive, Readiness, Customer School, training plan progress indicators, and training provider management.
Coordinate with internal GM and Isuzu teams to resolve product quality-related concerns and actively participate in service and quality committees involving product issues.
Matching Summary
Match Score: 85
The position of Post-Sales Services Coordinator at GM in Peru involves providing technical support, managing aftersales programs, and coordinating with various teams to address product quality concerns. The ideal candidate should have a degree in a relevant engineering field and experience in the automotive industry, along with strong communication and analytical skills.
Skills & Requirements
Must-have
Technical support for customer requests
Analyze quality issues
Plan aftersales programs
Coordinate with internal teams
Participate in service committees
Prepare service information and bulletins
Nice-to-have
Customer focus and action orientation
Ability to interact comfortably with senior executives
Ability to motivate people
Key Requirements
Degree in Mechanical, Industrial, Electronic, Mechatronic Engineering, or related fields
Experience in similar positions within the automotive industry