We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents and their furry VIPs, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $12-$14.00/hour DOE + tips.
Matching Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Salary
$12–$14.00/hour DOE + tips
Skills & Requirements
Must-have
handling phones and customers
greeting pet parents and pets
answering phones with a smile
managing check-ins and check-outs
handling cash and cards
responding to complaints professionally
keeping lobby clean and welcoming
supporting team members
Nice-to-have
fluent in human and hound
concierge and chaos coordinator
pet-obsessed professional
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required