Customer Banking Specialist - Bridgetown

Cbari1

Bridgetown, Australia
In-person (monday to friday)
Full-time availability monday to friday
Face-to-face customer service skills
Digital banking technology proficiency
Cbari1 is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, focusing on delivering exceptional customer service through both face-to-face interactions and digital channels. The role requires availability for a predetermined roster and entails assisting customers with banking transactions, providing personalized service, and promoting digital banking options

Job Summary

  • This role offers a unique hybrid experience working both face-to-face in the retail branch and via telephone or digital channels in a contact center.
  • The position involves assisting customers with everyday banking needs, processing applications for personal loans and credit cards, and conducting financial health checks.
  • Employees receive continuous training and development to support their career aspirations while delivering a seamless banking experience to over 10 million customers.

Matching Summary

Match Score: 85

Cbari1 is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, focusing on delivering exceptional customer service through both face-to-face interactions and digital channels. The role requires availability for a predetermined roster and entails assisting customers with banking transactions, providing personalized service, and promoting digital banking options.

Skills & Requirements

Must-have

  • Full-time availability Monday to Friday
  • Face-to-face customer service skills
  • Digital banking technology proficiency
  • Financial health check assessment ability
  • Loan and credit card application processing

Nice-to-have

  • Passion for outstanding customer service
  • Problem-solving attitude and curiosity
  • Open approach to learning new things
  • Goal-oriented team collaboration
  • Ability to ask challenging questions

Key Requirements

  • Availability for predetermined roster Monday-Friday
  • Strong communication and conversation skills
  • Collaborative team work capability

Work Rights

Not specified

Tailored Resume

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