Client Contact Manager With German And English

Fidelity National Information Services

Poznan, Poland
Competitive salary; private health insurance; pens...
2 day onsite
German and english communication skills
Team management experience
Client services operations management
Fidelity National Information Services is seeking a Client Contact Manager fluent in German and English to lead their Client Services team in Poznan, Poland. The role involves managing operations for mutual fund clients in the EMEA region, ensuring high-quality service, and fostering team development in a diverse and inclusive work environment

Job Summary

  • The role involves managing day-to-day operations for mutual fund clients in the German market within the EMEA region.
  • Candidates will be responsible for staff development, workflow management, and acting as a point of escalation for clients.
  • The company offers hybrid work options, competitive benefits including health insurance and gym discounts, and extensive training opportunities.

Matching Summary

Match Score: 85

Fidelity National Information Services is seeking a Client Contact Manager fluent in German and English to lead their Client Services team in Poznan, Poland. The role involves managing operations for mutual fund clients in the EMEA region, ensuring high-quality service, and fostering team development in a diverse and inclusive work environment.

Salary

Competitive salary; Private health insurance; Pension plan and lunch card

Skills & Requirements

Must-have

  • German and English communication skills
  • Team management experience
  • Client services operations management

Nice-to-have

  • Project leadership experience
  • Continuous improvement mindset
  • Capital markets knowledge

Key Requirements

  • Fluency in German and English
  • Experience leading teams or projects
  • Strong people development skills

Work Rights

Not specified

Tailored Resume

Cover Letter