Director Of Rooms

Four Seasons

Gstaad, Switzerland
Front office management
Housekeeping management
Guest satisfaction focus
Lead Front Office, Housekeeping, Guest Services, and Concierge operations with a focus on guest satisfaction

Job Summary

  • Lead Front Office, Housekeeping, Guest Services, and Concierge operations with a focus on guest satisfaction.
  • Uphold Four Seasons service standards and Swiss hospitality regulations while responding proactively to guest feedback.
  • Offers a competitive salary, comprehensive benefits, global career growth opportunities, and an employee travel program.

Matching Summary

Lead Front Office, Housekeeping, Guest Services, and Concierge operations with a focus on guest satisfaction.

Skills & Requirements

Must-have

  • Front Office Management
  • Housekeeping Management
  • Guest Satisfaction Focus
  • Operational Efficiency
  • Team Leadership
  • Luxury Service Standards

Nice-to-have

  • Genuine Heart
  • Exceptional Guest Experiences
  • World-Class Employee Experience
  • Connecting with People

Key Requirements

  • 5+ years leadership experience
  • Luxury hotel Rooms Division experience
  • Proven success managing Front Office and Housekeeping
  • Strong financial acumen
  • English fluency required
  • German or French fluency
  • Swiss passport, EU passport, or Swiss work permit

Work Rights

Swiss passport, EU passport, or current Swiss work permit required

Tailored Resume

Cover Letter