As a Portfolio Administration Team member, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners
Job Summary
As a Portfolio Administration Team member, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners.
You will use multiple systems and technology applications to provide efficient and effective support, acting in an advisory capacity for more complex issues.
The role offers the opportunity to work in a dynamic, collaborative, progressive, and high-performing team with chances to make a lasting impact.
Matching Summary
As a Portfolio Administration Team member, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners.
Skills & Requirements
Must-have
Fluency in English and French
Knowledge of Ambit and ECM systems
Understanding of PPSA laws
Customer service and negotiation skills
Ability to manage multiple priorities
Detail-oriented contract understanding
Nice-to-have
Strong organizational skills
Ability to work independently and in teams
Proactive problem documentation
Excellent written and verbal communication
Key Requirements
Bilingualism in English and French required
Strong knowledge of lease, financing and ancillary documentation