Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart
Job Summary
Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart.
The Learning & Development Specialist drives service quality by identifying performance gaps, designing training solutions, and supporting employee development.
Employees enjoy a comprehensive learning and development culture, inclusive engagement events, competitive wages, and benefits including medical, dental, vision, and retirement plans.
Matching Summary
Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart.
Skills & Requirements
Must-have
Service quality assurance initiatives
Training program management
Certified Departmental Trainer coaching
Quality Needs Analysis development
Onboarding experience oversight
Service quality performance improvement
Nice-to-have
Spanish and Creole language skills
Innovative training practices
Employee engagement champion
Positive professional representation
Advocate for great employee experience
Key Requirements
Hospitality/Hotel Management degree or related
At least two years operational hospitality experience