Member Specialist

Mainstreet Credit Union

Kansas City, KS, United States
Base: not specified; bonus/equity: monthly incenti...
On-site
High school diploma or ged required
Cash handling experience preferred
Excellent communication skills required
Mainstreet Credit Union is seeking a Member Specialist to provide exemplary service and support to members in Kansas City, KS. The ideal candidate will possess strong interpersonal skills and a passion for helping others, while being responsible for processing transactions and promoting credit union products

Job Summary

  • The Member Specialist serves as the first point of contact, empowering members with tools for financial success while maintaining a positive demeanor under pressure.
  • Employees benefit from day-time hours, three weeks of PTO in the first year, and a wide variety of insurance options including health, dental, and vision.
  • The role requires processing accurate transactions, managing cash drawers, and proactively recommending credit union products that align with specific member needs.

Matching Summary

Match Score: 85

Mainstreet Credit Union is seeking a Member Specialist to provide exemplary service and support to members in Kansas City, KS. The ideal candidate will possess strong interpersonal skills and a passion for helping others, while being responsible for processing transactions and promoting credit union products.

Salary

Base: Not specified; Bonus/Equity: Monthly incentive based on performance metrics; Benefits: Day-time hours, 3 weeks PTO, 401k match, insurance options

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Cash handling experience preferred
  • Excellent communication skills required
  • Ability to work flexible business hours
  • Knowledge of banking compliance laws

Nice-to-have

  • Passion for serving members
  • Thrive in fast-paced environment
  • Strong interpersonal relationship building
  • Enthusiasm and professional ownership
  • Experience with credit union products

Key Requirements

  • High school diploma or GED
  • 12 months prior retail or financial experience
  • Understanding of state and federal banking regulations
  • Flexibility to open and close branch
  • Willingness to travel as needed

Work Rights

Not specified

Tailored Resume

Cover Letter