Technical Support Engineer I

copeland.cn

Hybrid (3 days in-office required)
Bachelor's degree in engineering or related field
Programming skills with python and advanced excel
Experience with copeland supervisory controllers e2 e3
Copeland.cn is seeking a Technical Support Engineer I to provide remote and on-site support for HVAC and refrigeration systems, focusing on troubleshooting, programming, and customer service. The ideal candidate should hold a relevant engineering degree, possess strong technical skills, and demonstrate a collaborative mindset

Job Summary

  • This role is responsible for providing remote and on-site support for HVAC & Refrigeration systems to ensure efficient problem resolution and excellent customer service.
  • Candidates will independently program Copeland Supervisory Controllers and assist in optimizing system configurations to improve data reliability and remote connectivity.
  • The company seeks professionals who share a vision of creating sustainable solutions that improve lives and protect the planet through next-generation climate technology.

Matching Summary

Match Score: 85

Copeland.cn is seeking a Technical Support Engineer I to provide remote and on-site support for HVAC and refrigeration systems, focusing on troubleshooting, programming, and customer service. The ideal candidate should hold a relevant engineering degree, possess strong technical skills, and demonstrate a collaborative mindset.

Skills & Requirements

Must-have

  • Bachelor's degree in Engineering or related field
  • Programming skills with Python and Advanced Excel
  • Experience with Copeland Supervisory Controllers E2 E3
  • Troubleshooting VPN tunnel and cellular connectivity
  • Ability to work hybrid schedule three days per week

Nice-to-have

  • Knowledge of API control systems and energy analysis
  • Proficiency with Power BI for report automation
  • Collaborative mindset and proactive adaptability
  • Experience with food service temperature monitoring
  • Background in electrical or communications engineering

Key Requirements

  • Bachelor's degree in Control Automation Electrical Communications Electronics Mechanical Engineering Data Science
  • Students in final stages of degree or technicians in programming considered
  • Strong organizational and time-management skills required

Work Rights

Not specified

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