Technical Support Engineer - French Speaking

Salesforce

Dublin, Ireland
Not specified (assumed hybrid based on industry standard).
Fluency in french and english
Degree in computing or stem field
Ability to read java, python, javascript code
Salesforce is seeking a French-speaking Technical Support Engineer to join their team in Dublin, where they will provide technical assistance and foster customer satisfaction. The ideal candidate should possess strong technical skills, excellent communication abilities, and a passion for problem-solving

Job Summary

  • The role involves owning the complete end-to-end customer support experience while troubleshooting technical issues and integrations.
  • Candidates must possess a natural curiosity for solving puzzles and be proactive about investigating intricate technical concepts.
  • The position requires building and maintaining Knowledge Base Articles for both internal and external audiences.

Matching Summary

Match Score: 85

Salesforce is seeking a French-speaking Technical Support Engineer to join their team in Dublin, where they will provide technical assistance and foster customer satisfaction. The ideal candidate should possess strong technical skills, excellent communication abilities, and a passion for problem-solving.

Skills & Requirements

Must-have

  • Fluency in French and English
  • Degree in Computing or STEM field
  • Ability to read Java, Python, JavaScript code
  • Knowledge of HTML, XML, API technologies
  • Understanding of database concepts and SQL

Nice-to-have

  • Previous Technical Support experience
  • Salesforce certification or Trailhead Ranger status
  • Experience with VisualForce and Apex
  • Familiarity with Eclipse IDE and ANT
  • Knowledge of multi-tenant computing architectures

Key Requirements

  • Degree or Diploma in Computing/STEM
  • Proficient in French in addition to English
  • Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl

Work Rights

Not specified

Tailored Resume

Cover Letter