Document Delivery Technician

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $37,400 minimum, commensurate with education...
Interlibrary loan software usage
Document retrieval and scanning
Customer service in library setting
The Document Delivery Technician screens incoming requests to determine local ownership and electronically delivers locally owned physical and digital documents

Job Summary

  • The Document Delivery Technician screens incoming requests to determine local ownership and electronically delivers locally owned physical and digital documents.
  • The University of Arkansas offers a vibrant work environment with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
  • This position reports to the Borrowing Supervisor and requires regular, reliable attendance and the ability to maintain harmonious working relationships.

Matching Summary

The Document Delivery Technician screens incoming requests to determine local ownership and electronically delivers locally owned physical and digital documents.

Salary

Base: $37,400 minimum, commensurate with education and experience; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Interlibrary loan software usage
  • Document retrieval and scanning
  • Customer service in library setting
  • Lead worker for student staff
  • Attention to detail

Nice-to-have

  • Ability to work independently
  • Collaborative teamwork skills
  • Excellent written and oral communication
  • Experience with integrated library systems
  • Strong customer service skills

Key Requirements

  • High school diploma or equivalent
  • At least two years library experience
  • Experience with ILLiad, RapidILL, or WorldCat
  • Criminal background and sex offender registry checks
  • Legal authority to work in the United States

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter