Customer Service Representative - Concierge

Ferguson PLC

Saint Louis, MO, United States
Base: $15.00 - $21.68 hourly; bonus/equity: bonus ...
Inbound phone call handling
Microsoft office 365 proficiency
Fast-paced call center environment
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The Concierge Customer Service Representative handles diverse administrative functions including reception, mailroom, and conference management while supporting sales agents.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, and paid parental leave.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $15.00 - $21.68 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more

Skills & Requirements

Must-have

  • Inbound phone call handling
  • Microsoft Office 365 proficiency
  • Fast-paced call center environment
  • Administrative and secretarial services
  • Time-management skills
  • Strong written and verbal communication

Nice-to-have

  • High level of integrity and professionalism
  • Well organized and detailed
  • Ability to communicate across all organizational levels

Key Requirements

  • Proficient in Microsoft Office 365 Suite
  • Ability to handle fast-paced call center environment
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter