Lead Customer Service Representative

Destination Pet

Westminster, CO, United States
Base: $25.00 - $26.00ph doe; bonus/equity: tips in...
Not specified (assumed in-person based on the role's responsibilities).
1+ year customer service experience
High school diploma or equivalent
Ability to lift 40 lbs
Destination Pet is seeking a Lead Customer Service Representative for their Church Ranch Veterinarian Center in Westminster, CO. The ideal candidate should have strong customer service skills, be passionate about pets, and be capable of leading a team in a fast-paced environment

Job Summary

  • The role involves leading a team of customer service representatives while managing front desk operations at a veterinary center.
  • Candidates must be physically capable of lifting 40 lbs and working flexible hours including evenings, weekends, and holidays.
  • The position offers competitive pay starting at $25.00 - $26.00 per hour plus tips, along with part-time health benefits.

Matching Summary

Match Score: 85

Destination Pet is seeking a Lead Customer Service Representative for their Church Ranch Veterinarian Center in Westminster, CO. The ideal candidate should have strong customer service skills, be passionate about pets, and be capable of leading a team in a fast-paced environment.

Salary

Base: $25.00 - $26.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • High school diploma or equivalent
  • Ability to lift 40 lbs
  • Evening, weekend, and holiday availability
  • Experience training others

Nice-to-have

  • Passion for pets and animals
  • Cool under pressure in chaotic environments
  • Leadership by example
  • Retail or hospitality background
  • Patience with difficult clients

Key Requirements

  • High school diploma required
  • Minimum 1 year customer service experience
  • Must be able to lift 40 lbs
  • Availability on evenings, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter