Senior Manager, It Service Management

Integer

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Itil best practices
Incident management
Change management
** Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL standards, oversee change management, and lead audit readiness initiatives. The ideal candidate will have a strong background in IT Service Management and SOX compliance, along with excellent leadership and communication skills. **

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role involves overseeing ITSM governance and ensuring compliance with ITIL processes.
  • We provide a comprehensive benefits package with immediate eligibility including medical, dental, and vision.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL standards, oversee change management, and lead audit readiness initiatives. The ideal candidate will have a strong background in IT Service Management and SOX compliance, along with excellent leadership and communication skills. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Continuous improvement mindset
  • Strong executive communication skills
  • Ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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