Night Concierge

Greystar Australia Pty Ltd

Southampton, United Kingdom
Exceptional customer service
Safety and cleanliness standards
Respond to resident issues
Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community

Job Summary

  • Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.
  • Provides reception, administration, and exceptional customer service and safety support, responding to booking enquiries, and managing common amenity areas to ensure the property is presented to an exceptional standard.
  • Ensures a safe and secure environment at all times, responding to safety and basic maintenance related calls, maintaining the incident log, and reporting any trends or repeat behaviors.

Matching Summary

Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Safety and cleanliness standards
  • Respond to resident issues
  • Manage common amenity areas
  • Maintain incident log
  • Health and Safety awareness

Nice-to-have

  • Role model for core values
  • Support social events
  • Positive community relationships
  • Flexible approach to work

Key Requirements

  • Must have right to work in UK
  • Basic maintenance skills

Work Rights

Not specified

Tailored Resume

Cover Letter