Nke Technical Support Engineer

KONE

Fully remote
Remote and site technical support
Installation and digital issue support
Product development support
Provide remote or on-site technical support for installation issues, digital, APF, software, BIM related issues, and ride comfort to ensure customer specification requirements

Job Summary

  • Provide remote or on-site technical support for installation issues, digital, APF, software, BIM related issues, and ride comfort to ensure customer specification requirements.
  • Develop installation methods, troubleshooting tools, and participate in product development audits and piloting new solutions for global field support roles.
  • Focus on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral parts of daily operations.

Matching Summary

Provide remote or on-site technical support for installation issues, digital, APF, software, BIM related issues, and ride comfort to ensure customer specification requirements.

Skills & Requirements

Must-have

  • Remote and site technical support
  • Installation and digital issue support
  • Product development support
  • Method and tools development
  • Training local trainers and employees
  • Quality reporting and corrective actions
  • Safety procedures and guidelines adherence

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Experienced Technical Field Support Engineer
  • People management skills
  • Competence development facilitation
  • Performance and KPI/SLA monitoring

Work Rights

Not specified

Tailored Resume

Cover Letter