Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments
Job Summary
Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments.
Performs and oversees day-to-day physical IT work in technical spaces, including hardware receiving and staging, rack installation, network cabling, and power distribution.
Supports the department’s printing environment, manages the physical lifecycle of department equipment, and supervises student workers and mentors staff on shop standards, safety practices, labeling, and documentation.
Matching Summary
Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments.
Salary
$75,000+; Not specified; Not specified
Skills & Requirements
Must-have
IT hardware installation and cabling
Network cabling pulls and terminations
Printer and copier support
IT shop tools and supplies management
Physical space readiness and setup
Equipment lifecycle logistics
Supervising student workers
Nice-to-have
Strong judgment and adaptability
Comfort with emerging technologies
Customer service skills
Proficiency with tracking tools
Key Requirements
3+ years of experience in IT logistics, datacenter/lab support, low-voltage/network cabling, print services support, AV operations, or similar hands-on operational support environments.
Demonstrated experience handling IT hardware safely.
Demonstrated experience performing network cable pulls and terminations.
Experience providing first-line support for printers/copiers.
Experience supervising, training, or directing student workers or junior staff.
Ability to follow defined standards for labeling, documentation, and physical configuration work.
Comfort with physical work, including moving equipment and lifting up to 100 lbs.