Bilingual Customer Success Manager

LifeWorks

Montreal, Canada
Fully remote
Bilingual proficiency in english and french
Client relationship management
Employee wellness program delivery
TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness to create the future of health

Job Summary

  • TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness to create the future of health.
  • The Customer Success Manager builds trusted relationships with clients and partners to drive higher employee engagement and wellness through TELUS Health’s solutions.
  • TELUS fosters an inclusive culture that embraces diversity and supports personal and professional growth in a collaborative and innovative work environment.

Matching Summary

TELUS Health is empowering every person to live their healthiest life by leveraging leading edge technology and focusing on individual uniqueness to create the future of health.

Skills & Requirements

Must-have

  • Bilingual proficiency in English and French
  • Client relationship management
  • Employee wellness program delivery
  • CRM system utilization
  • Revenue and growth target achievement
  • Consultative customer support

Nice-to-have

  • Passion for client success
  • Highly collaborative environment
  • Strong problem-solving skills
  • Project management skills
  • Ability to work in fast-paced environment
  • Innovative and inclusive culture

Key Requirements

  • University degree in Business or related field or equivalent experience
  • 2-5 years sales/account management experience
  • Experience with HR, wellness programs, or EAP considered an asset
  • Ability to manage a book of business independently
  • Bilingual English and French proficiency required
  • Ability to travel as needed

Work Rights

Not specified

Tailored Resume

Cover Letter