Bilingual Client Services Associate

BMO Financial Group

Toronto, ON, Canada
Base: $38,500.00 - $71,000.00; bonus/equity: may i...
Bilingual french language proficiency
Insurance product knowledge
Policy contract interpretation skills
The role provides accurate and professional service by telephone, written mail, or email to policy holders, prospects, and distributors

Job Summary

  • The role provides accurate and professional service by telephone, written mail, or email to policy holders, prospects, and distributors.
  • Employees are responsible for analyzing data to provide insights, resolving client issues, and ensuring compliance with established protocols.
  • The position offers a competitive salary range of $38,500 to $71,000 along with comprehensive benefits including health insurance and retirement savings plans.

Matching Summary

The role provides accurate and professional service by telephone, written mail, or email to policy holders, prospects, and distributors.

Salary

Base: $38,500.00 - $71,000.00; Bonus/Equity: May include commission structure; Benefits: Health insurance, tuition reimbursement, accident/life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Bilingual French language proficiency
  • Insurance product knowledge
  • Policy contract interpretation skills
  • Shift work availability 8:30-6:00
  • 2-3 years relevant experience

Nice-to-have

  • Analytical problem-solving abilities
  • Collaborative team player mindset
  • Workflow improvement recommendations
  • Change management execution skills

Key Requirements

  • Post-secondary degree in related field
  • In-depth knowledge of insurance products and policies
  • Working understanding of policy contract wording

Work Rights

Not specified

Tailored Resume

Cover Letter