Salary range $102,000 - $177,100 / $118,000 - $203...
Fully remote
Global service solution implementation
Lean six sigma and process improvement
Cross-functional program leadership
Lead global, cross-functional programs to design, launch, scale, and continuously improve service solutions supporting the OTTAVA™ robotic platform
Job Summary
Lead global, cross-functional programs to design, launch, scale, and continuously improve service solutions supporting the OTTAVA™ robotic platform.
Apply project management discipline and Lean Six Sigma methods to deliver measurable improvements in customer experience, operational performance, and business savings.
Partner with various departments to define service requirements, translate VOC into scalable solutions, and lead global operational readiness planning.
Matching Summary
Lead global, cross-functional programs to design, launch, scale, and continuously improve service solutions supporting the OTTAVA™ robotic platform.
Salary
Salary Range $102,000 - $177,100 / $118,000 - $203,550 Bay Area Only; Benefits: medical, dental, vision, life insurance, disability, retirement plan, savings plan, vacation, sick time, holiday pay, personal time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off
Skills & Requirements
Must-have
Global service solution implementation
Lean Six Sigma and process improvement
Cross-functional program leadership
Service solution development and deployment
Operational readiness planning
Productivity and cost optimization
Nice-to-have
Customer-centric mindset
Data-driven problem solving
Change leadership and capability building
Global mindset and collaboration
Key Requirements
5-8+ years project/program management experience
Bachelor's degree in Engineering, Business, Operations, or related
Proven ability to deliver productivity and efficiency initiatives