Product Support Analyst (windows, Python, Sql And Shell)

Worldpay (FIS)

Pune, India
3-5 years application support experience
Windows environment expertise
Microsoft sql server proficiency
This role involves providing in-depth product support to FIS clients while resolving technical issues related to operations and maintenance

Job Summary

  • This role involves providing in-depth product support to FIS clients while resolving technical issues related to operations and maintenance.
  • Candidates will troubleshoot software applications, monitor system logs, and collaborate with developers to ensure high product quality.
  • The position offers opportunities to build a career in the core banking and payments domain within a leading FinTech organization.

Matching Summary

This role involves providing in-depth product support to FIS clients while resolving technical issues related to operations and maintenance.

Skills & Requirements

Must-have

  • 3-5 years application support experience
  • Windows environment expertise
  • Microsoft SQL Server proficiency
  • Python log analysis skills
  • Shell scripting knowledge
  • ITIL process understanding

Nice-to-have

  • Prior banking domain experience
  • Item processing lifecycle knowledge
  • Product support role background
  • SDLC methodology familiarity
  • FIS product awareness

Key Requirements

  • 3-5 years overall experience
  • Strong Windows application support background
  • Hands-on relational database skills
  • Basic Python and Shell scripting knowledge
  • Understanding of ITIL processes

Work Rights

Not specified

Tailored Resume

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