Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
Manage physical and psychological claims
Liaise with multiple stakeholders
End-to-end claims process
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
  • Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, Flexibility to work from home to support work/life balance, A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • manage physical and psychological claims
  • liaise with multiple stakeholders
  • end-to-end claims process
  • determine claim liability
  • manage treatment and process payments
  • implement recovery and return to work outcomes

Nice-to-have

  • empathetic and supportive approach
  • customer-centric approach
  • values-driven environment
  • transfer clinical experience
  • values our people
  • celebrates diversity and inclusion

Key Requirements

  • extensive customer service experience
  • allied health background
  • case management experience
  • work from home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter