Clinical Service Representative Ii - Ophthalmology
Washington University in St. Louis
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Patient registration and form completion
Insurance benefits verification
Co-payment collection and receipt balancing
This role provides essential clinical office support by greeting patients, verifying insurance details, and managing appointment schedules in a direct patient care setting
Job Summary
This role provides essential clinical office support by greeting patients, verifying insurance details, and managing appointment schedules in a direct patient care setting.
The position requires collecting co-payments, reconciling fee tickets, and assisting patients with billing questions while maintaining strict HIPAA compliance.
Candidates will benefit from competitive health insurance packages, tuition coverage for family members, and a defined contribution retirement savings plan.
Matching Summary
This role provides essential clinical office support by greeting patients, verifying insurance details, and managing appointment schedules in a direct patient care setting.
Salary
Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, 403(b) retirement plan, tuition coverage
Skills & Requirements
Must-have
Patient registration and form completion
Insurance benefits verification
Co-payment collection and receipt balancing
HIPAA compliance knowledge
Appointment scheduling and reminders
Nice-to-have
Strong interpersonal communication skills
Proficiency with medical terminology
Experience with clinical diagnostic equipment
Key Requirements
High school diploma or equivalent
2 years of medical office setting experience
Basic Life Support certification (with skills assessment)