Rr-0204395-analyst Ii Infrastructure Services

DXC Technology Australia & New Zealand

Problem ticket process
Diagnostic information
Icms activities
Provides information on problems concerning system function(s) which have been escalated through a problem ticket process

Job Summary

  • Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.
  • Provides expert technical advise and input in developing and creating new service offerings or technologies.
  • Provides technical services in support of project work; works as part of the project team on technical activities.

Matching Summary

Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.

Skills & Requirements

Must-have

  • problem ticket process
  • diagnostic information
  • ICMS activities
  • expert technical advice
  • client needs
  • team objectives
  • project work

Nice-to-have

  • cost effective and timely manner
  • recommendations for improvements
  • inclusive environment
  • in-person collaboration

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in computer science or related field preferred
  • Strong analytical and problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter