Agente De Servicio Al Cliente Pei

Aerovias del Continente Americano S.A. Avianca

Pereira, CO
On-site
Excellent customer service
Agile and timely service
Operational manuals adherence
In this role, you will ensure excellence in service, providing agile and timely assistance to meet operational duties and responsibilities

Job Summary

  • In this role, you will ensure excellence in service, providing agile and timely assistance to meet operational duties and responsibilities.
  • You will attend, guide, and direct passengers at each contact point to ensure safe flight operations and quality service.
  • Support supervisors and colleagues during disruptions like delays, cancellations, or overbooking to ensure continuous improvement.

Matching Summary

In this role, you will ensure excellence in service, providing agile and timely assistance to meet operational duties and responsibilities.

Skills & Requirements

Must-have

  • excellent customer service
  • agile and timely service
  • operational manuals adherence
  • safety in flight operations
  • passenger support and guidance

Nice-to-have

  • continuous improvement focus
  • teamwork and collaboration
  • career growth opportunities

Key Requirements

  • Technical/Technologist/Professional education
  • B2 English level
  • Flexible rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter