Manager, Customer Experience - West Island Area (future Opportunities)

TD Bank

Dollard-des-Ormeaux, Quebec, Canada
Base: $59,500 - $84,000 cad; bonus/equity: not spe...
Customer service transactions
Product and service advice
Team leadership and mentorship
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • The Total Rewards package reflects the investments TD makes in its colleagues, including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Salary

Base: $59,500 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Product and service advice
  • Team leadership and mentorship
  • Operational issue resolution
  • Performance feedback and management

Nice-to-have

  • Connect with people
  • Dynamic leadership
  • Meaningful customer experiences
  • Think like a customer
  • Innovate with purpose

Key Requirements

  • Undergraduate degree and/or over 3 years relevant work experience
  • Proficiency in MS Office and internet applications
  • Strong organizational, planning and time management skills
  • Bilingual (French/English) may be required

Work Rights

Not specified

Tailored Resume

Cover Letter