Rtw Case Manager

39

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios

Job Summary

  • The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios.
  • Employees will work in a diverse team culture that fosters learning and invests in long-term career development for over 4,000 dedicated staff members.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic decision-making abilities

Key Requirements

  • Experience in allied health, rehabilitation or disability support
  • High level of empathy and resilience
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter