Sr Technical Program Manager Ii

Axon Enterprise

Scottsdale, United States
Base: usd 141,000 - usd 225,600; bonus/equity: inc...
On-site
5+ years program or project management experience
Saas product enablement and training strategy
Cross-functional collaboration with sales and product teams
Axon Enterprise is seeking a Senior Technical Sustainment Manager to enhance customer satisfaction and product adoption throughout the deployment lifecycle of their Records Management System (RMS). The ideal candidate should have extensive experience in program management, technical enablement, and training, with a strong focus on cross-functional collaboration and customer success

Job Summary

  • Axon is seeking a Senior Technical Sustainment Manager to drive customer satisfaction and feature adoption for the Records Management System (RMS) throughout its deployment lifecycle.
  • The role involves serving as a strategic technical partner for law enforcement agencies post-deployment, bridging the gap between initial go-live and long-term operational maturity.
  • Candidates will benefit from competitive compensation including base pay, bonus, stock awards, and comprehensive benefits like paid parental leave and wellness support.

Matching Summary

Match Score: 85

Axon Enterprise is seeking a Senior Technical Sustainment Manager to enhance customer satisfaction and product adoption throughout the deployment lifecycle of their Records Management System (RMS). The ideal candidate should have extensive experience in program management, technical enablement, and training, with a strong focus on cross-functional collaboration and customer success.

Salary

Base: USD 141,000 - USD 225,600; Bonus/Equity: Included in total compensation package; Benefits: Competitive salary, 401k match, PTO, parental leave, medical/dental/vision, wellness support

Skills & Requirements

Must-have

  • 5+ years program or project management experience
  • SaaS product enablement and training strategy
  • Cross-functional collaboration with sales and product teams
  • Customer success and adoption in enterprise environments
  • Experience managing complex technical deployments

Nice-to-have

  • Public safety or government technology deployment experience
  • Project management certification (PMP, Agile)
  • Enablement certification (ATD)
  • Strong presentation and webinar hosting skills
  • Autonomous work style in dynamic environments

Key Requirements

  • 5+ years of experience in program/project management
  • Proven track record in SaaS technical enablement
  • Experience developing customer education and training programs
  • Strong cross-functional leadership and influence skills
  • Ability to thrive in dynamic, evolving environments

Work Rights

Not specified

Tailored Resume

Cover Letter