Customer Experience Advisor | S1 | Retail Banking | Taunton

Santander Arena

Taunton, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Flexible and multi-skilled work approach
Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.
  • The Customer Experience Advisor will be the first point of contact for customers, assisting with transactions, queries, and protecting customers against fraud.
  • Employees receive a starting salary of £25,000 plus benefits including healthcare, pension contributions, holiday allowance, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Healthcare, pension, holiday, wellbeing support

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Flexible and multi-skilled work approach
  • Ability to handle customer transactions
  • Fraud and scam protection awareness

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Effective team working skills
  • Openness to broad range of activities
  • Adaptability to business needs and priorities

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK required

Tailored Resume

Cover Letter