Content Support Admin

Hydeparkbank

Workfront and dam system support
Data and process accuracy
It issue reporting and tracking
The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages

Job Summary

  • The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages.
  • Responsibilities include managing project setup, validating downstream asset flow, correcting PCC configurations and working collaboratively across teams to improve efficiency, system reliability and user experience.
  • The role also incorporates root cause analysis process improvement, requirements gathering and cross-functional collaboration, ensuring alignment with organizational standards and continuous optimization.

Matching Summary

The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages.

Skills & Requirements

Must-have

  • Workfront and DAM system support
  • Data and process accuracy
  • IT issue reporting and tracking
  • Workflow quality maintenance
  • Root cause analysis
  • Cross-functional collaboration

Nice-to-have

  • User story analysis
  • Process documentation improvement
  • System usability enhancement
  • Content delivery reliability

Key Requirements

  • 4-7 years of work experience
  • Marketing or Data Analytics experience
  • Four-year or Graduate Degree

Work Rights

Not specified

Tailored Resume

Cover Letter