It Specialist

Matic Insurance Services

Columbus, Ohio, United States
On-site
Windows and macos troubleshooting
Microsoft intune device management
Microsoft entra (azure ad) identity management
As an IT Specialist, you act as the primary owner of the Columbus office IT infrastructure and support local and remote teams with tools, connectivity, and technical onboarding

Job Summary

  • As an IT Specialist, you act as the primary owner of the Columbus office IT infrastructure and support local and remote teams with tools, connectivity, and technical onboarding.
  • The role offers career advancement, stock options, unlimited paid time off, comprehensive health benefits, 401(k), and continuing education support.
  • Matic is a fast-paced InsurTech startup focused on collaboration, quality, transparency, and a strong team culture with frequent social events.

Matching Summary

As an IT Specialist, you act as the primary owner of the Columbus office IT infrastructure and support local and remote teams with tools, connectivity, and technical onboarding.

Skills & Requirements

Must-have

  • Windows and macOS troubleshooting
  • Microsoft Intune device management
  • Microsoft Entra (Azure AD) identity management
  • Physical inventory and asset management
  • On-site IT infrastructure support
  • Ticketing system management
  • Endpoint security audits

Nice-to-have

  • Jamf Pro experience
  • Inventory management platforms
  • Telephony support with Twilio or Zoom Phone
  • Strong communication skills
  • Adaptability in fast-paced environment
  • Documentation mindset
  • Project management skills

Key Requirements

  • 2+ years help desk or technical support experience
  • Authorized to work full-time in the United States
  • Experience with Windows 11 and macOS
  • Proficiency in Microsoft Intune and Autopilot
  • Experience with Microsoft Entra (Azure AD) and MFA
  • Physical logistics and network cabling skills
  • Ability to write SOPs in Confluence

Work Rights

Authorized to work full-time in the United States

Tailored Resume

Cover Letter