CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. Ideal candidates should have experience in customer service, particularly in financial services, and possess strong communication skills
Job Summary
As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. Ideal candidates should have experience in customer service, particularly in financial services, and possess strong communication skills.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion risk-adverse culture
Nice-to-have
Korean language skills highly desirable
Interest in building a career
Improve financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service