Customer Care Advisor

Sedgwick Australia Pty Ltd

Dublin, Ireland
Onsite
Excellent verbal and written communication skills
Ability to work in a pressurised environment
Sound numeric and decision-making skills
The role involves advising customers on insurance needs while making outbound calls to generate sales and renewals

Job Summary

  • The role involves advising customers on insurance needs while making outbound calls to generate sales and renewals.
  • Candidates must handle enquiries through telephone and email while meeting assigned individual and team targets.
  • Sedgwick offers benefits including a Bike to Work Scheme, discounted gym membership, and health insurance.

Matching Summary

The role involves advising customers on insurance needs while making outbound calls to generate sales and renewals.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Ability to work in a pressurised environment
  • Sound numeric and decision-making skills

Nice-to-have

  • APA qualification preferred
  • Third Level qualification highly desired
  • Experience with sales negotiation and administration

Key Requirements

  • Regulatory compliance knowledge (CBI MCC)
  • Fitness and Probity Standards adherence
  • Call centre or pressurised environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter