It Support Technician - Student Assistant

A.P. Moller - Maersk

Hamburg, Germany
Fully remote
Hardware management and preparation
Service now ticket handling
Physical onsite presence required
A.P. Moller - Maersk is seeking an IT Support Technician - Student Assistant in Hamburg, Germany, to provide onsite support for IT equipment and end-user hardware, while ensuring excellent customer service. The role requires strong communication skills, a service-oriented mindset, and the ability to work both independently and as part of a team

Job Summary

  • The role involves providing onsite support for hardware management, asset management, and physical support for IT equipment including servers and mobile devices.
  • Candidates will handle incoming hardware, prepare end-user systems for warehouse environments, and resolve issues via Service Now or face-to-face visits at the Tech Bar.
  • This position offers opportunities to gain knowledge about the Maersk Group, build project involvement experience, and develop core IT skills in global support management.

Matching Summary

Match Score: 85

A.P. Moller - Maersk is seeking an IT Support Technician - Student Assistant in Hamburg, Germany, to provide onsite support for IT equipment and end-user hardware, while ensuring excellent customer service. The role requires strong communication skills, a service-oriented mindset, and the ability to work both independently and as part of a team.

Skills & Requirements

Must-have

  • Hardware management and preparation
  • Service Now ticket handling
  • Physical onsite presence required
  • Asset management updates
  • Warehouse environment support

Nice-to-have

  • Global collaboration experience
  • Strong customer service skills
  • Ability to work independently
  • High sense of urgency
  • Team player mindset

Key Requirements

  • Experience in IT Support
  • Familiarity with end user systems
  • Confident and self-driven individual
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter