Base salary reflective of pyy grade range; individ...
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Review fraud detection system alerts
Communicate with customers and bank personnel
Open and prep fraud cases
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Fifth Third Bank is seeking a Fraud Analyst I to join their Fraud Operations team in Cincinnati, Ohio, working from 9:00 AM to 6:00 PM, Monday to Friday. The role involves analyzing fraud detection alerts, communicating with customers and bank personnel, and assisting in fraud-related processes while maintaining a high standard of customer service.
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Job Summary
The Fraud Analyst I is a cross-functional position supporting Fraud Detection, Fraud Communication, and Domestic Collections teams.
Responsibilities include analyzing fraud alerts, communicating directly with customers and employees, and processing dispute claims.
The role requires attention to detail, critical thinking, and adherence to federal and state laws related to fraud.
Matching Summary
Match Score: 75
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Fifth Third Bank is seeking a Fraud Analyst I to join their Fraud Operations team in Cincinnati, Ohio, working from 9:00 AM to 6:00 PM, Monday to Friday. The role involves analyzing fraud detection alerts, communicating with customers and bank personnel, and assisting in fraud-related processes while maintaining a high standard of customer service.
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Salary
Base salary reflective of pay grade range; Individual salaries vary based on skillset, experience, education, and location; Comprehensive benefits included
Skills & Requirements
Must-have
Review fraud detection system alerts
Communicate with customers and bank personnel
Open and prep fraud cases
Escalate matters to supervisory staff
Work independently in on-site office
Nice-to-have
Strong analytical and problem-solving skills
Excellent teamwork and relationship building
Proactive in identifying potential concerns
Ability to adapt to changing business needs
Key Requirements
One to three years of experience in fraud or banking
Associate's degree or equivalent work experience
Functional understanding of federal and state fraud laws