Job Summary

• Drive root cause investigations and produce professional root cause analysis documentation for customers.
• Develop and implement evidence-driven process improvement initiatives across the organization.
• Provide training, coaching and guidance to internal teams, growing problem management best practices throughout the organization.

Matching Summary

Salary

Base: $126,800 - $221,900; Bonus/Equity: equity (when applicable), variable/incentive compensation; Benefits: health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, family leave programs

Skills & Requirements

Key Requirements

• 6+ years of experience
• US citizens, US naturalized citizens or US Permanent Residents
• Bachelor’s degree is strongly preferred
• Passing a ServiceNow background screening and USFedPASS

Work Rights