The company culture unifies and embraces uniqueness, positioning the company for long-term success
Job Summary
The company culture unifies and embraces uniqueness, positioning the company for long-term success.
The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries.
Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, participating in Sales/Operations meetings, and managing price lists and billing issues.
Matching Summary
The company culture unifies and embraces uniqueness, positioning the company for long-term success.
Skills & Requirements
Must-have
Customer success focus
Order creation and expediting
Master Demand Plan maintenance
Sales/Operations meeting participation
Price list maintenance in Oracle
Billing and collections resolution
Customer quote and pricing support
Material return coordination
Communication channels maintenance
Finished product shipment coordination
Nice-to-have
Respectful interaction
Open and honest communication
Doing the right things
Understanding production environments
Proactive problem-solving
Detail-oriented approach
Teamwork and collaboration
Key Requirements
2-5 years of customer service/manufacturing experience
Experience in data analysis, sales, and forecasting
Advanced English proficiency
Ability to read and interpret contracts and specification sheets