This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms
Job Summary
This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms.
The Service Manager will oversee the end-to-end performance of perimeter security services, drive continuous improvement, and collaborate across teams to deliver high-quality outcomes.
This is a hands-on role requiring strong leadership, technical expertise, and stakeholder engagement.
Matching Summary
This role is pivotal in ensuring service excellence, operational efficiency, and strategic alignment across technology and security platforms.
Skills & Requirements
Must-have
perimeter security services management
ITIL v4 practices
ServiceNow tooling
network infrastructure deep understanding
technical security operations
budget development and management
Nice-to-have
executive-level storytelling
hands-on leadership
strategic thinking
stakeholder alignment
emerging technologies awareness
Key Requirements
Bachelor’s Degree preferred
Minimum 5 years experience
Information security and/or IT management experience