Retail Service Specialist

AAA (Automobile Club)

La Verne, CA, United States
Base: $22.00-$23.00 ph; bonus/equity: incentive pr...
Cross-selling and upselling products
Excellent customer service
Teamwork and collaboration
Greet all members and customers, determine their need and provide Legendary Service

Job Summary

  • Greet all members and customers, determine their need and provide Legendary Service.
  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

Greet all members and customers, determine their need and provide Legendary Service.

Salary

Base: $22.00-$23.00 per hour; Bonus/Equity: Incentive program based upon team and individual performance; Benefits: Health coverage, 401(K) with company match AND Pension, tuition assistance, PTO, parental leave, wellness programs, employee discounts

Skills & Requirements

Must-have

  • Cross-selling and upselling products
  • Excellent customer service
  • Teamwork and collaboration
  • DMV vehicle license services
  • Notary services
  • Travel routing preparation

Nice-to-have

  • Legendary Service delivery
  • Career-minded professionals
  • Diversity and inclusion

Key Requirements

  • Retail sales, banking or customer service/sales experience
  • Proven ability to exceed sales or service goals
  • Valid notary license required
  • Microsoft Office basics experience
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter