Associate Specialist , Technical Support (rahway, Nj)

Merck Sharp & Dohme Corp

Rahway, New Jersey, US
Base: $71,900.00 - $113,200.00; bonus/equity: elig...
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Macintosh, pc's, mobile devices support
Video conferencing setup and testing
Incident logging and tracking
** Merck Sharp & Dohme Corp is seeking an Associate Specialist in Technical Support to provide high-level IT assistance to their executives in Rahway, NJ. The ideal candidate should have strong technical skills, particularly with Macintosh and PC systems, and excel in customer service, communication, and teamwork. **

Job Summary

  • Our Global End User Services team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities.
  • As part of that team, you will have the opportunity to work with global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information and technology.
  • The Executive Support Program (ESP) offers technology professionals incredible opportunities to learn from others across the globe, to challenge themselves, and to enjoy a reward that technology careers don’t often bring: the satisfaction of helping to save lives.

Matching Summary

Match Score: 75

** Merck Sharp & Dohme Corp is seeking an Associate Specialist in Technical Support to provide high-level IT assistance to their executives in Rahway, NJ. The ideal candidate should have strong technical skills, particularly with Macintosh and PC systems, and excel in customer service, communication, and teamwork. **

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: eligible for annual bonus and long-term incentive; Benefits: comprehensive package of benefits including medical, dental, vision, retirement, paid holidays, vacation, and sick days

Skills & Requirements

Must-have

  • Macintosh, PC's, mobile devices support
  • Video conferencing setup and testing
  • Incident logging and tracking
  • Cross-functional support leadership
  • Executive presence and communication

Nice-to-have

  • Customer-focused and passionate
  • Constantly improving end-user experience
  • Empowering end-users with IT knowledge

Key Requirements

  • Minimum of 1 year of experience
  • High School Diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter