Insurance Call Center Representative

DXC Technology

Nashville, TN, United States
Hybrid
Inbound customer call handling
Strong communication skills
Attention to detail
DXC Technology helps global companies run mission critical systems and modernize IT across various industries including insurance

Job Summary

  • DXC Technology helps global companies run mission critical systems and modernize IT across various industries including insurance.
  • The Insurance Call Center Representative supports clients with inquiries related to insurance and financial products while ensuring compliance with regulatory requirements.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration and flexibility to support wellbeing and productivity.

Matching Summary

DXC Technology helps global companies run mission critical systems and modernize IT across various industries including insurance.

Skills & Requirements

Must-have

  • Inbound customer call handling
  • Strong communication skills
  • Attention to detail
  • Fast-paced call center environment
  • Customer issue resolution
  • Documentation of customer interactions

Nice-to-have

  • Experience with CRM systems
  • Knowledge of insurance products
  • Problem-solving skills
  • Ability to multitask
  • Team collaboration
  • Adaptability to new systems

Key Requirements

  • High school diploma or equivalent
  • 2+ years customer service experience
  • Experience in call center or client-facing roles
  • Ability to manage difficult conversations
  • Familiarity with financial or insurance environments preferred

Work Rights

Not specified

Tailored Resume

Cover Letter