Senior Executive Ii - Commercial

Fresenius Medical Care

3 years customer service experience
Sap sd module knowledge
Order to cash (o2c) process
The role ensures all customer enquiries, orders, and complaints are handled with high-quality service levels

Job Summary

  • The role ensures all customer enquiries, orders, and complaints are handled with high-quality service levels.
  • Employees must accurately enter customer orders into SAP and maintain master data in accordance with company policies.
  • The position requires liaising with functional departments to ensure timely order fulfillment and reporting on stock status.

Matching Summary

The role ensures all customer enquiries, orders, and complaints are handled with high-quality service levels.

Skills & Requirements

Must-have

  • 3 years customer service experience
  • SAP SD module knowledge
  • Order to Cash (O2C) process

Nice-to-have

  • Fluent English communication skills
  • Advanced MS Excel proficiency
  • Detail-oriented and process-driven

Key Requirements

  • Bachelor's Degree required
  • Minimum 3 years of experience
  • Experience in O2C processes

Work Rights

Not specified

Tailored Resume

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