Customer Success Manager

Aceve

Copenhagen, Denmark
On-site
Software onboarding and customer success
Installation industry experience
Client onboarding and implementation
Aceve is dedicated to empowering the construction and skilled trades industry with cloud-based, AI-driven software solutions that enhance project management and operations

Job Summary

  • Aceve is dedicated to empowering the construction and skilled trades industry with cloud-based, AI-driven software solutions that enhance project management and operations.
  • The Customer Success Manager will onboard new clients, configure the KlarPris platform to meet customer needs, provide training, and act as the main point of contact throughout the customer journey.
  • Aceve offers a vibrant office culture in Copenhagen with frequent social events, a collaborative environment, and perks like breakfast and snacks to energize employees.

Matching Summary

Aceve is dedicated to empowering the construction and skilled trades industry with cloud-based, AI-driven software solutions that enhance project management and operations.

Skills & Requirements

Must-have

  • Software onboarding and customer success
  • Installation industry experience
  • Client onboarding and implementation
  • Workflow configuration
  • Online training and workshops
  • Customer feedback documentation

Nice-to-have

  • Proactive and structured work style
  • Fluent Danish and English communication
  • Experience with ERP or procurement systems
  • Consulting and customer collaboration
  • Passion for digital transformation

Key Requirements

  • 3+ years in Professional Services or Customer Success
  • Experience in software implementation or onboarding
  • Background or familiarity with installation industry
  • Fluent in Danish and comfortable in English

Work Rights

Not specified

Tailored Resume

Cover Letter